A concierge for every room, pool and restaurant on your property.
Use it in guest rooms, by the pool, at the beach, in restaurants and in the spa. It works for city hotels, beach resorts, boutique villas and serviced apartments.
Not just the guest rooms.
Guest rooms & suites
Room service, amenities, housekeeping and maintenance.
Poolside
Guests order drinks and snacks without leaving their sunbed.
Beach & cabanas
Beach-side ordering and cabana bookings.
Restaurants
Digital menus, table requests and smart upselling.
Rooftop & bars
Drink orders and reservations for sundowners.
Spa & wellness
Treatment bookings based on the slots that are free.
From arrival to after checkout, in one conversation.
- Arrival
Welcome & self check-in
Welcome message, paperless check-in and Wi-Fi details.
- First night
Settle in
Extra pillows, a baby cot, dinner in the room, all in the chat.
- During the stay
Explore & enjoy
Spa, excursions and dining suggested at the right moment.
- Checkout
Leave easily
Late checkout requests, transport and settling the bill.
- After the stay
Stay in touch
Ratings, loyalty points and a reason to come back.
Five-star service without hiring more staff.
International guests, busy periods and small night teams no longer mean slow replies or missed requests.
- International guestsEvery guest gets a reply in their own language, straight away.
- Night shiftsAlways-on service when the front desk has fewer people.
- Revenue beyond roomsMore spa, dining and excursion bookings from guests already staying.
- Better reviewsProblems are caught and fixed before they turn into a public review.
See how Hello.Ai fits your property.
We'll show you a demo set up with your own service areas and departments.